Shipping policy
1. Countries / Regions We Ship To
North America
United States / Canada
Asia
Singapore / Thailand / Turkey / Philippines / Vietnam / Malaysia
South Korea / Taiwan / Macau / Hong Kong / China
Indonesia / UAE / Saudi Arabia / Kuwait
Europe
United Kingdom / Austria / Netherlands / Sweden / Spain / Czech Republic
Denmark / Germany / Norway / Hungary / Finland / France
Belgium / Poland / Portugal / Malta / Monaco / Romania / Ireland / Italy / Estonia
Oceania
Australia / New Zealand
2. Handling Time
・In-stock items: Ships within 3-5 business days.
・Pre-order items: Ships within 3-7 business days after the item arrives at our company following the official release date.
Handling times may be extended during holidays.
3. Shipping Method
・FedEx
・DHL
・Yamato Transport
・Japan Post
Notes
・Actual delivery time may vary depending on customs clearance and local conditions in the destination country.
・One transaction number is issued per order.
・Orders with different transaction numbers are shipped separately, and each shipment incurs its own shipping fee.
・If you would like to ship multiple items together, please place them in the same shopping cart and checkout as one order.
4. Shipping Fees
▼ Single Cards
・USD $20
If purchased together with a booster box, shipping for single cards is free.
▼ Booster Box
We do not accept undervalued declarations (we do not declare a value lower than the actual purchase price).
5. Additional Charges (Customs & Taxes)
Import duties, taxes, and customs fees may be charged by the destination country at the time of customs clearance.
All such charges are the customer’s responsibility and must be paid in accordance with local regulations.
For customers in the United States
As of August 29, 2025, the United States has ended the de-minimis exemption for imports under USD $800.
Because of this, a 10% customs duty will be added at checkout.
You will not need to pay any additional customs duties upon delivery.
6. Returned Shipments
Shipments may be returned to us for reasons such as customs issues, refusal of delivery, or incorrect address.
In such cases:
・We will notify you when the package has been returned to our shop.
・Reshipment: The original shipping fee plus the reshipping fee must be paid by the customer.
・Refund: If you choose a refund instead of reshipment, we will refund the item price minus the original shipping fee and any handling charges.
・Any shipping or carrier fees incurred during the return process are also the customer’s responsibility.
For any shipping-related inquiries, please contact us at:
Email: sales@slowpoke-tcg-jp.com